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Shipping Policy

Thank you for shopping with Kyor! We want to ensure that your shopping experience is as smooth and enjoyable as possible. This Shipping Policy outlines the important details about our shipping process to provide you with a clear understanding of how we handle the delivery of your orders.

1. Order Processing:

All orders are processed within 3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Methods and Rates:

We offer a variety of shipping options based on your location and preferences.

Shipping rates are calculated based on the weight, dimensions, and destination of your order.

You can view available shipping methods and rates during the checkout process.

3. Shipping Times:

The estimated delivery time for your order depends on your location and the shipping method chosen.

Standard shipping typically takes 3 to 5 business days for local shipping, and 5 to 7 days for international shipping.

4. International Shipping:

We offer international shipping to select countries. Shipping rates and delivery times may vary based on your location.

Please note that customs and import duties may apply for international orders. These charges are the responsibility of the recipient and are not included in your shipping fee.

5. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track the progress of your delivery.

Please allow a few hours for the tracking information to become available in the system.

6. Address Accuracy:

It is your responsibility to provide accurate and complete shipping information during checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Order Status:

You can check the status of your order by logging into your account on our website.

If you have any questions about your order's status or need assistance, please don't hesitate to contact our customer support team.

8. Delays and Unforeseen Circumstances:

Occasionally, there may be delays in shipping due to factors beyond our control, such as weather conditions, holidays, or carrier-related issues.

We will make every effort to keep you informed of any delays and provide support in resolving any issues that may arise.

If you have any further questions or concerns about our Shipping Policy, please feel free to contact our customer support team at hello@kyor.co. Thank you for choosing Kyor for your shopping needs!